Customer Account Manager
Are you an energetic and enthusiastic individual with great technical abilities who thrives on nurturing client relationships to add value to their lives? Then we would like to speak to you.
Reporting to the Operations Manager, as Account Manager you will foster strong relationships with new and existing clients. Working to expand our customer base ensuring excellent customer service across the Greater Noosa Region.
The right candidate will join our professional, friendly, and skilled team, to become an integral part of varied, high-calibre, Air Conditioning service/maintenance and installation projects.
Opportunities for further career development exist as part of this industry-leading business.
Who you are
The successful applicant will be expected to operate as the lead point of contact for all matters specific to their respective portfolio, develop new business, manage a team of technicians, prepare quotations for new service/repair work, and be able to demonstrate sound experience in service, maintenance, and diagnostics on a variety of Systems.
To be considered you must have excellent customer service and communication skills, prior experience managing people, and be able to manage projects, meet deadlines, and co-ordinate professionally with clients, suppliers, and colleagues.
What we ask of you:
- Current driver’s licence
- HVAC industry experience
- Account management experience (desirable)
- Tertiary qualification in business management (desirable)
- Company maintained vehicle supplied.
- iPhone (digital platforms used for jobs, timesheets, and leave applications)